Group CHRISTUS MUGUERZA®

Joy Wittera
Orthopedic surgeon

Early in this year of 2010, I found myself in dire need of medical salvation. My artificial hip of 26 years had reached the point of total destruction and endless pain. Unable to afford the exorbitant cost of medical care in the US, I began looking worldwide for the best quality orthopedic surgeon, affiliated with a hospital equal to his excellence; ie medical excellence offered for a cost I could afford.

After sifting through many orthopedists' qualifications and reports of their hospitals' facilities, I learned about Dr. Alberto Padilla of Christus Muguerza Hospital in Monterrey, Mexico. According to my research, here was a doctor and his hospital, both with excellent credentials.

Upon my arrival at Christus Muguerza, I met Dr.Padilla, who had assembled a fine group of doctors: orthopedists, a heart specialist, and an anesthesiologist to see to my medical needs Each of these doctors visited with me repeatedly and carried on unhurried conversations regarding my medical history and what to expect before, during, and after the surgey. Whenever I needed any of them, they came immediately.

The surgery itself was the easiest I have ever experienced, far easier than my original hip replacement. I was mildly sedated and numbed below the waist. I was aware and yet unperturbed by the four hour surgical proceedings. By using this form of anesthesia, recovery was not the ordeal normally involved when totally anesthetized. There was no grogginess nor nausea to overcome.

The people who saw to my needs while I was hospitalized could not have tried any harder to make me comfortable. The staff was wonderful. The nurses came quickly when I called and often when I did not. They were always cheerful and happy to take on any task. The nutritionist came twice a day to see about my eating wants and often offered to prepare whatever I wanted, even if it was not listed on the day's list of foods. Even the cleaning crew was excellent.

I would not hesitate to go back to Christus Miguerza Hospital of Monterrey, Mexico, and the fine people who work there. Thank you so much, one and all.

Sincerely, Joy Wittera

Andrew Dijak
Arthroscopic meniscus repair

My name is Andrew Dijak. I am from Los Angeles California and explored medi-travel for arthroscopic meniscus repair. The facilities at CHRISTUS MUGUERZA® are world-class. Dr Padilla performed the surgery and immediately after the surgery there was NO pain and no need for pain medication. Today is my second day and I feel like I could dance, however, I am taking the doctor’s advice and using crutches.

The nurse coordinator Edith and Noemi have been fantastic, as well as all the other hospital personnel all the way to the drivers. The CHRISTUS Mission statement is true. I cannot be more pleased. In fact in most ways treatment and care is better than US domestic and I would recommend it to anyone weighing the cost of similar procedures, THIS IS MY TESTIMONY!

Andrew Silva
Bariatric Procedure

As you are aware, I recently underwent bariatric procedure at CHRISTUS MUGUERZA® Sur Hospital in Monterrey, Mexico. I am so impressed with your facilities and staff that I feel compelled to write and express my appreciation to you. I particularly want to acknowledge three members of your staff who, in my opinion, went out of their way to make my surgery and stay at the hospital successful, non-stressful, and comfortable.

Margarita (Maggie) Ocejo was always there for us when we were in Monterrey. After a mix-up with our hotel reservations, Maggie worked overtime to accommodate my traveling companion and insure that she found lodging – this included transporting my companion in her personal automobile to a hotel located some distance from town. She “opened doors and paved the way” for us in our dealings with hospital staff and, she arranged all of our transportation in Monterrey. In the US we would say, Maggie went “beyond the call of duty” to accommodate us and we both appreciate her efforts. She is truly an asset to your organization.

Another asset to your organization is nurse Edith Ayala Alanis. She is true professional but more than that, she was genuinely concerned for my welfare and went out of her way to calm me and put me at ease. I confess to being apprehensive about going to a foreign country, to a place I had never been, where I knew no one, and did not speak the language for a major operation. The fact that Edith spent the entire morning with me when I was going through my pre-op test and was also there to prep me for the operation and check on me after it was over put me completely at ease. I felt no anxiety or concern with her at my side.

Finally, I would like to commend to day-shift nurse who was on duty both the day of my surgery and the day following it. I do not know her full name –she told me I would not be able to remember it and asked me to call her “Helen”. Her friendly smile and attentive care are much appreciated.

Frankly, I would have never received the same quality of care at the US hospital as I received at CHRISTUS MUGUERZA® Sur. Thank you.

Mavoureen Hutchins
Surgery

I was extremely happy with their services and consideration taken before and after surgery. I will recommend them to everyone. The facility was clean and well staffed. Maggie, Mimi and Edith were wonderful! THANKS

Dexter Doncher

To staff and admissions: My stay was just fine. My compliments to management! With the assistance of a few key nursing staff my experience at the hospital was great. My heart goes out to Edith Ayala whose attention to me made everything just perfect. Your hospital is immaculate and beautiful. Thanks for everything!

Robert Orser
Orthopedic Surgeons

I have had two previous back surgeries, in 1994 and 1996. They were successful and I was pain-free and had a happy 12 years of life. In early 2008 my back pain came back, with a herniated disc at L5 and unstable back at L5-S. Surgery in Canada would take at least a year, I was told by orthopedic surgeons and the pain was keeping me from working as a pharmacist and keeping from life.

Upon admission, I knew I was surrounded with peace and professionalism. The hospital is extremely well kept, very clean and up dated; a wonderful facility. The staff was very friendly. I was treated with respect and patience. I was shown the chapel which gave me great strength.

Day 1 was pre-op day, full of many tests – blood work, X-rays, EKG’s, etc, physician appointment. Compared to Canada, the Mexican way is the loving/caring way. The physician and staff took time to explain things. Edith, the nurse is an angel, she took the time requested to answer all my questions.

Throughout my stay I have had the pleasure to meet outstanding educated professionals, like Dr. Padilla, his residents, nurses taken from ICU to be with me because they spoke English. Such “human touches” did not go unnoticed.

I came here very discouraged and will leave here a new man – full of promise to live a full life free of pain and discomfort.

Thank you to all of my professionals at the CHRISTUS MUGUERZA® Hospital.

Christine Southwell

When I first saw the hospital form the freeway I was speechless. The hospital is absolutely gorgeous! When we entered we were greeted by very friendly people who fast and eager to help. Words cannot explain how wonderful the nursing staff is. They are so helpful and make you feel right at home. Thank you so much for making this an experience of a lifetime!

Joshua Syverson

My stat at the CHRISTUS MUGUERZA® Hospital was very good and relaxing. Admission was quick and took little time to get up to the part I was staying in. The nursing staff was very kind and took care of all my needs and helped me when in need. The facilities were very clean and neat also they keep every part of this hospital clean. I would recommend this hospital to anyone in need of medical attention.

Francis Coronado

My experience at CHRISTUS MUGUERZA® was great. The nursing staff was wonderful. They treated me with the greatest care. I give my respects to the nursing staff, admissions and the facility. Thank you for this great experience.

Bertha Landa

Good hospital, good Doctors […] to me is the same, same quality, same Doctors experience, there is no diference, no diference at all